Welcome to SkyBooking. These Terms and Conditions ("Terms") govern your use of our website, mobile applications, and related services (collectively, the "Service") operated by SkyBooking Private Limited ("we," "us," or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
By creating an account, making a booking, or otherwise using SkyBooking's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
You must be at least 18 years old to use our services. By using our Service, you represent and warrant that you meet this age requirement.
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of new terms.
SkyBooking provides an online platform for searching, comparing, and booking travel services including flights, hotels, and related travel products.
We act as an intermediary between you and travel service providers (airlines, hotels, etc.). The actual travel services are provided by third parties, and separate terms may apply.
To access certain features, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate, current, and complete information and to update such information to maintain its accuracy.
When you make a booking through our platform, you enter into a contract with the relevant service provider (airline, hotel, etc.) subject to their terms and conditions.
Bookings are confirmed only when you receive a confirmation email from us. We reserve the right to cancel bookings that cannot be confirmed with service providers.
You are responsible for ensuring you have valid travel documents (passport, visa, etc.) required for your journey. We are not liable for any issues arising from inadequate documentation.
We accept major credit cards, debit cards, and other payment methods as displayed during checkout. All payments are processed securely through our certified payment partners.
We may charge service fees for certain bookings. All applicable fees will be clearly displayed before you complete your booking.
Prices may be displayed in multiple currencies. Exchange rates are updated regularly but final charges may vary based on your payment method and bank.
Cancellation policies vary by service provider and fare type. Refund eligibility and processing times depend on the specific terms of your booking.
In cases of extraordinary circumstances (natural disasters, political unrest, pandemics), special cancellation and refund policies may apply as determined by service providers.
SkyBooking acts as an intermediary platform. We are not responsible for the quality, safety, or legality of services provided by third-party vendors.
Our liability is limited to the amount paid for services through our platform. We are not liable for indirect, incidental, or consequential damages.
You acknowledge that travel involves inherent risks and agree to travel at your own risk. We recommend purchasing appropriate travel insurance.
You agree not to:
Any content you submit (reviews, comments) must be accurate, respectful, and comply with our community guidelines.
All content on our platform, including text, graphics, logos, and software, is owned by SkyBooking and protected by intellectual property laws.
We grant you a limited, non-exclusive license to access and use our platform for personal, non-commercial purposes.
You may not copy, modify, distribute, or create derivative works from our content without explicit permission.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our service, you consent to our privacy practices.
For detailed information about how we handle your data, please review our complete Privacy Policy.
You may terminate your account at any time by contacting our customer support or through your account settings.
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.
Upon termination, your right to use the service ceases, but existing bookings remain valid subject to their respective terms.
These Terms are governed by the laws of Pakistan. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of courts in Karachi, Pakistan.
We encourage resolving disputes through our customer support team. If formal resolution is needed, parties agree to attempt mediation before litigation.
For questions about these Terms and Conditions, please contact us:
Email Support
legal@skybooking.com
Phone Support
+92 21 1234 5678
Mailing Address
SkyBooking Private Limited
123 Travel Street
Karachi, Sindh 75500
Pakistan